Question 1

Do I pay when I book online?

Accepted Answer

No payment is taken on this page — you confirm your fixed price first, then pay your driver in cash on arrival or by secure card link, whichever you prefer.

Question 2

What is included in the price?

Accepted Answer

The fixed price is all-inclusive — tolls, taxes, luggage and meet-and-greet are covered, with no surge pricing. The price shown at booking is the price you pay.

Question 3

What happens if my flight is delayed?

Accepted Answer

DüsseldorfRide tracks your flight automatically, so your driver adjusts the pickup time and waits up to 120 minutes after landing at no extra charge.

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